National Key Account Manager

We are looking to hire an Account Manager to join Genuine Solutions, part of Revolvex Group.

This is a pivotal role within our team. At Genuine Solutions, Account Managers do more than manage accounts. They build trusted relationships, shape product strategy and drive long term growth. Working with an international customer base, you will develop structured product portfolios, strengthen account performance and increase share of wallet through insight, consistency and proactive engagement.

You will act as the lead contact for your customers, aligning closely with operations, compliance and logistics to ensure every order is delivered with precision. From initial ranging through to fulfilment and aftersales support, you will create a smooth, reliable trading experience that builds confidence and loyalty.

This role reflects who we are. Customer first. Detail driven. Committed to partnership, value and service excellence in everything we do.

Your role

Serve as the lead point of contact for all customer account management matters.
Build and maintain strong long term client relationships based on trust and value.
Negotiate contracts and close agreements that maximise profitability and customer satisfaction.
Develop trusted advisor relationships with key accounts, stakeholders and executive sponsors.
Ensure timely delivery of products aligned with customer needs and objectives.
Communicate monthly and quarterly performance updates to internal teams and customers.
Drive growth within existing accounts by identifying opportunities and improvement areas.
Forecast, monitor and report account KPIs through the CRM system.
Collaborate with sales colleagues to identify additional opportunities within the territory.
Manage projects within client accounts while aligning customer goals with company objectives.
Deliver excellent service across multiple clients while meeting timelines and expectations.
Maintain accurate and up to date records of all customer interactions within the CRM.
Build tailored product ranges for clients and review performance to expand opportunities.

Requirements

Proven experience managing national key accounts including complex or high value portfolios.
Experience delivering customer focused product portfolios aligned to commercial objectives.
Strong analytical skills with the ability to understand customer needs and business drivers.
Proven ability to manage multiple customers while maintaining accuracy and attention to detail.
Excellent communication skills with the ability to engage stakeholders at all levels.
Strong negotiation and presentation skills with confidence to lead commercial discussions.
Excellent listening skills with the ability to translate customer needs into solutions.
High attention to detail ensuring accuracy and consistency across account activity.
Strong time management and organisation with the ability to prioritise workload.
Proficient in Microsoft Office including Excel, Word, PowerPoint and Outlook.
Customer focused mindset with a proactive solution driven approach.
Commercial awareness with the ability to identify growth opportunities.
Confident and professional with the ability to build long term relationships.
Self motivated and resilient with the ability to work independently and within teams.

Desirable

• Proven background within the telecommunications industry ideally with experience in the mobile sector.
Previous exposure to a product management and/or supply chain environment with an understanding of end to end commercial processes.
Demonstrable experience as a Bid Manager and/or Bid Writer with a strong track record of successful tender submissions.
Ability to support and manage RFP and RFI opportunities including the preparation of high‑quality pre‑qualification and tender responses that meet submission requirements and deadlines.
Genuine interest in sustainability, environmental responsibility, gadgets and information/mobile technology.
Proactive in identifying and openly sharing opportunities to improve processes, efficiency and the overall way the business operates.

Perks & Benefits

Competitive salary and performance based bonus
Workplace pension with employer contribution
Health Shield cash plan covering dental, optical and physiotherapy
24/7 Employee Assistance Programme with confidential counselling and support
Company paid sick pay increasing with length of service
25 days annual leave plus bank holidays, increasing up to 30 days with service
Paid volunteering day each year
Paid time off when moving house
Flexible working where the role allows
Employee referral scheme with salary based reward for successful hires
Exclusive employee discount on company products
Free on site parking
Fresh fruit available daily in the workplace
Cash incentive for approved business improvement ideas

We are committed to building a workplace where people feel valued from the start. As a Living Wage Employer and Investors in People Platinum accredited business, we hold ourselves to high standards in how we support, develop and reward our people. We hire based on ability, potential and values, creating opportunity for everyone to succeed.

Apply for the Job

Let’s Start the Conversation

If you share our vision and want to explore opportunities with us or our brands, we’re ready to connect. Contact us to start the conversation.

Head Office

10 Silverglade Business Park, Leatherhead Road, Chessington, Surrey, KT9 2QL

Contact Us

T. +44 (0) 330 052 7930
E. hello@revolvexgroup.com